"Zona Plus digital marketing agency",
"slider-text" => "Your partner for digital success",
"slider-button" => "What we do for you",
"index.about1-title" => "What do we do",
"index.about1-subtitle" => "We enhance your online visibility",
"index.about1-text" => "In Zona Plus agency, we work with companies that embrace new digital marketing trends and want to improve/upgrade their business. Our long-standing experience has shown that companies implementing digital marketing in their business, achieve faster and better results. Our task is to enhance your online visibility in order to make you achieve better sales.",
"index.about2-title" => "Who are we",
"index.about2-subtitle" => "Communication experts helping you attract new customers",
"index.about2-text" => "We are a digital marketing agency from Zadar that has been creating marketing solutions for the improvement of our clients' businesses for the past 7 years. Communication is our strong suit, so we combine our expertise in communication with digital tools to craft your successful marketing stories.",
"counter-clients" => "Satisfied clients",
"counter-profiles" => "Social media profiles",
"counter-posts" => "Posts per month",
"counter-ads" => "Paid ads",
"index.about3-title" => "How we work",
"index.about3-subtitle" => "With digital marketing to more customers",
"index.about3-text" => "We create advertising campaigns that target individuals interested in your product or service, or those seeking a new experience and willing to pay for it. By increasing your business's online visibility, we bring more customers to your website. Once we've achieved that, it's up to you to focus on your customers, and we'll make sure new ones find you.
Together, we create long-term, satisfied, and loyal customers.",
"index.about3-button" => "Let's get started now",
"services-title" => "With our services",
"services-subtitle" => "Be fully loaded",
"service1-title" => "Social Media Management",
"service1-text" => "We create and publish creative content on your social profiles daily. We turn your followers into your customers.",
"service2-title" => "Online Advertising",
"service2-text" => "You can have the best services in the world, but if your customers don't see it, you've done nothing. We create ads that reach your target audience.",
"service3-title" => "Employee Education",
"service3-text" => "We conduct educational training sessions for your company. We strengthen your team's knowledge and skills in the field of digital marketing.",
"service4-title" => "Analysis and Strategy",
"service4-text" => "We analyse your sales processes and devise a digital strategy that brings in new customers and retains existing ones.",
"service5-title" => "E-mail marketing",
"service5-text" => "We create creative and engaging newsletters that we send to your clients. Through quality content, we encourage them to click and make purchases.",
"service6-title" => "Content marketing",
"service6-text" => "Content attracts your customers and keeps them connected to your brand. We create content that earns trust.",
"testimonials-title" => "Testimonials",
"testimonials-subtitle" => "What our satisfied clients say about us",
"testimonial1-text" => "For Zona Plus d.o.o., we want to emphasize 4 short but essential characteristics that make them highly recommendable in business: professionalism, expertise, capability, and dedication. We are extremely satisfied with our current collaboration and look forward to creating future business ideas for our mutual benefit.",
"testimonial1-name" => "Andrija Botica",
"testimonial1-company" => "Director, Asta Yachting",
"testimonial2-text" => "Zona Plus d.o.o. is our reliable partner, and they have proven to be an excellent choice for marketing services. Their experience and expertise were the qualities that initially drew us into collaboration, and Zona Plus has demonstrated these qualities through their work. Thanks to our partnership, we have elevated our sales to an impressive level, gained numerous new clients, and expanded our presence into new markets. Highly recommended!",
"testimonial2-name" => "Katarina Vujević Babara",
"testimonial2-company" => "Director, Euronautic",
"testimonial3-text" => "All the information presented was very useful and applicable for us. I will definitely share my impressions with my colleagues in marketing and provide them with all the new information and materials you have given us. Personally and professionally, I am very happy that there is someone who knows exactly what we need, which is contributed by your rich and long-standing experience in chartering. It was a pleasure to attend the workshop, and I would like to express my sincere thanks to you and Barbara for your dedication and approach. We look forward to new workshops and our ongoing collaboration.",
"testimonial3-name" => "Filip Mladin",
"testimonial3-company" => "Orvas Yachting",
"testimonial4-text" => "We warmly recommend Zona Plus and Mrs. Selma to everyone in need of expert advice. Our collaboration with Zona Plus has significantly improved our business operations, introducing us to the fundamentals and secrets of the charter business. The Zona team is agile, fast, and, above all, capable and knowledgeable. Delighted with our current partnership, there is no doubt that Zona Plus is an excellent choice if you want to enhance and elevate your business to a more enviable level. Mrs. Selma is courteous, understanding, and an incredibly capable collaborator, always available and immensely helpful to us so far. We look forward to continuing our collaboration with Zona Plus.",
"testimonial4-name" => "Branka Hudin",
"testimonial4-company" => "Booking Manager, Commodore Yachting",
"testimonial5-text" => "I am extremely satisfied with the collaboration; Selma generously shares her knowledge and imparts rich experience in the field of digital marketing. The workshops are highly useful and applicable; we will definitely collaborate again.",
"testimonial5-name" => "Emila Hrelić",
"testimonial5-company" => "Director of Planer d.o.o.",
"testimonial6-text" => "Warm recommendations for Mrs. Selma and her colleagues. The Social Media Marketing workshop exceeded all our expectations and assisted us in making further business decisions. The workshop is tailored to all groups and is definitely a solid foundation for anyone involved in digital marketing.",
"testimonial6-name" => "Irena Močić Benetti",
"testimonial6-company" => "Marketing Manager, Zara Dental Center",
"testimonial7-text" => "Working with Selma was a real pleasure. She is exceptionally professional and ready to help – more than expected. She explains things in an understandable way, which is especially important for those of us who are not 'experts' in digital marketing. The suggestions and knowledge she provides are immediately usable and purposeful. Moreover, she is very pleasant in communication and instils a sense of trust, which is very important to me.",
"testimonial7-name" => "Marija Kalinić",
"testimonial7-company" => "Director of Eppur si muove d.o.o.",
"cta1-title" => "Join our list of satisfied clients",
"cta1-subtitle" => "Check out our references and satisfied clients.",
"cta1-button" => "References",
"team-title" => "Meet",
"team-subtitle" => "Our team",
"team1-name" => "Dora Perčić",
"team1-title" => "Social media manager",
"team1-text" => "Dora je zaljubljena u kreativnost, dizajn i naravno digitalni marketing. Sve što radi, radi sa srcem.",
"team2-name" => "Selma Čmelik",
"team2-title" => "Founder & CEO",
"team2-text" => "Selma je glavni pokretač i motivator kako za svoj tim tako i za klijente. Digitalni marketing je njena inspiracija.",
"team3-name" => "Patricia Jurišić",
"team3-title" => "Marketing assistant",
"cta2-title" => "Let's get started",
"cta2-subtitle" => "Send a message, start your business",
"cta2-text" => "Our team will be happy to assist you.",
"cta2-button" => "Send a message",
"blog-title" => "Blog",
"blog-subtitle" => "The latest from our blog",
"footer-about" => "Our mission is to bring new clients to companies. We want your digital channels to become excellent sales generators. This way, you, as our clients will be happy, and we love having happy clients.",
"footer-social" => 'Social media',
"footer-social-text" => 'Follow us on social media',
"navigation" => "Navigation",
"newsletter" => "Newsletter",
"newsletter-text" => "Subscribe to our newsletter",
"newsletter-email" => "E-mail address",
"newsletter-gdpr" => "I accept the privacy policy",
"privacy-policy" => "Privacy policy ",
"copyright" => "ZONA PLUS. All rights reserved.",
"about-title-1" => "YOUR MARKETING TEAM",
"about-text-1" => "
Zona Plus is a digital marketing agency, and we function as your marketing team. We assist you in conceptualizing and executing all those challenging digital marketing activities.
We interpret all the needs of your business and, based on that, craft a digital strategy from start to finish. Taking into account all the channels that can lead to increased sales, our ultimate goal is your optimal long-term business results.
Our mission is to bring new customers to companies and also create loyal ones. We want the digital channels of our clients to become excellent sales generators. This way, you as our clients will be happy, and we love having happy clients.
", "about-title-2" => "What we will do for you", "about-text-2" => "The Zona Plus team will conceptualize and create specific digital marketing strategies for you, and we will also handle the operational tasks that take up your valuable time.
For you, we will:
", "about-list-2" => "Is your business present online and on social media? Do you have an effective digital marketing strategy, or are you simply missing out on this massive trend? Although social media has only been around for the last 15 years or so, they play a huge role in the operations of almost all companies worldwide. Precisely because social media are widely accessible, companies adore them. These are all good news if your business is heading in that direction. But what if it's not?
As an amateur in Facebook advertising, it's challenging to target the right audience - your potential clients - with ads. Likewise, as competition on Facebook grows, so do the costs. You will spend quite a bit of money, and the results won't be visible. Hmm, maybe that's already happening to you?
If you're tirelessly checking your competitors' online channels and advertising and comparing them to your results, you're obviously not satisfied with your company's marketing. With our help in social media advertising, you won't go unnoticed anymore. On the contrary, you will become a leader in your industry, and your competitors will admire you, just as you admire others now.
", "social-media.section1-list-title" => "What makes us the right choice for you", "social-media.section1-list-text" => 'Thanks to years of experience in marketing, we know how to achieve positive results by applying digital marketing methods. We understand the specific sales processes in business, which means we will create successful digital marketing strategies for you.
We make social media a source of your customers.
', "social-media.section1-list" => "Do you know where most clients find out about us? The answer is simple - on Google. Search engines like Google serve the purpose of searching for information through the keywords we enter into search engines. But there's a significant challenge there - we all want to be at the top of the search engine list! Why? Because the first place on Google brings the highest visibility and the best earnings. You'll be the first to introduce yourself to clients and the first to sell your services.
So how do you become popular on this search giant and reach your target clients? Logical and creative solutions executed through Google AdWords (ads) are the right way to achieve your desired goal. To succeed in this, you need to choose the right keywords, target websites where your clients gather, and offer them original and creative ad content that they'll want to click on.
Don't worry, Google advertising isn't and doesn't have to be expensive if you know what you're doing. Our years of experience and focus on measurable results are what make us recognizable and the first choice when it comes to online presence. Advertising through Google includes advertising on the search engine, portals, in the customer's e-mail inbox, and on YouTube.
", "advertising.section1-list-title" => "Benefits of Google advertising", "advertising.section1-list" => "While on Google, you offer potential clients what they are looking for, on social media, you offer them what they love, what they have liked, or what they like to share with their friends. The goal of advertising on social media is to creatively and carefully target your audience and bring potential guests to your website. Once they have visited your website, you can easily show them targeted ads on social media.
Facebook Ads Manager is the starting point for managing ads on Facebook, Instagram, Messenger, or Audience Network.
", "advertising.section2-list-title" => "Advantages of Facebook and Instagram advertising", "advertising.section2-list" => "Handling inquiries, emails, setting goals, making important decisions, and communicating with customers – all at once! Does that sound familiar? Can you manage all of that while also keeping an eye on your website, running business profiles on social media, and handling Facebook and Google advertising? If your answer is yes, well done to you! We have to admit that you belong to a rare group of people, and you rightfully deserve a spot on our list of Superheroes!
If your answer is no, keep reading. You probably already know that you can leverage the advantages of the Internet and social media to build a brand that will attract new clients. But how exactly to do it and how to manage all these channels effectively is another story!
Imagine how valuable it would be to discover an organizational method that gives you enough time, knowledge, and useful tools to do it yourself without breaking the bank. Learn how to properly present your company, communicate with customers, and stand out in a sea of competition!
", "education.section1-list-title" => "To whom it is aimed to", "education.section1-list-text" => 'Everyone involved in marketing, directly or indirectly
', "education.section1-list" => "If you run a small or medium-sized company in Croatia and want to independently manage your social media marketing, we can offer you a two-day, one-day, or even a half-day 'in-house' training for your marketing team. What does this mean?
It means that, in consultation with you, we will come to your company, regardless of the level of knowledge of your marketing staff, and provide a practical presentation and training for them, giving them concrete knowledge and practical techniques that they can use the same day.
We tailor the program specifically to the needs of your company to provide the best possible training. These trainings are intended for anyone within your company interested in digital marketing and social media, regardless of their level of knowledge
", "education.section2-list-title" => "How we work", "education.section2-list-text" => 'In-house seminars are conducted through lectures, real-life examples, and group discussions. They include the following benefits for participants:
', "education.section2-list" => "In which direction is your company heading? Where do you see yourself in 5 years, and how will you achieve it? With a quality digital marketing strategy, your business won't lose its desired direction; your team will always know exactly what to do and how to be successful on the Internet.
Having a digital marketing strategy means that you and your team will know exactly what and how to do things on a daily, weekly, and monthly basis. It's a good idea to plan in advance which online channels and how you'll present your brand and charter services.
If you can successfully answer the following questions and use the answers effectively, you'll save a significant amount of money that you might otherwise invest in marketing without achieving the desired results.
", "sales.section1-list-title" => "Allow us to ask you: What have you done so far to leverage your online presence?", "sales.section1-list" => "Once you've found your place in the sun through business analysis and created a strategic plan for the next 5 years, it's time to take action. However, you can't embark on this journey blindly, or you'll quickly get lost, right?
That's why you need a concrete document that thoroughly analyzes and outlines the actions necessary to achieve a specific marketing goal – a marketing plan.
A marketing plan is your roadmap to positioning yourself in the desired market, with the ultimate goal of increasing your revenue
", "sales.section2-list-title" => "What will we do for you?", "sales.section2-list" => "Not satisfied with your business? You're doing everything as before, providing quality, but there's no progress. You feel like you've lost your grip on the helm, but you don't know how to turn the situation around. What you need is a quality business analysis.
Business analysis directly impacts the success of your business because it uncovers the main factors causing failure.
", "sales.section3-list-title" => "How can we help you here?", "sales.section3-list" => "Has this year been slower for you than usual? Do you nostalgically long for past, better times? Wondering where your previous clients have disappeared to?
You advertise regularly and even send out newsletters, and occasionally personalized emails. Yet, the readership is poor, and the response is so minimal that sometimes you feel like Robinson Crusoe stranded on a deserted island. You've probably concluded – hardly anyone reads your emails. And yes, you're likely right!
Newsletter campaigns may seem simple to create, and many fall into the trap of deciding to do them themselves. However, newsletters are more than just informing about special discounts and offering new products.
", "email-marketing.section1-list-title" => "What does a good newsletter look like?", "email-marketing.section1-list" => "On one hand, newsletter messages goal is to stay in touch and remind recipients of your services. Occasionally, you can delight them with a symbolic discount. On the other hand, the goal of these messages is also to inform potential clients about updates and sales news.
In this way, you will gain the favour of customers who will always return as your clients, while leaving suppliers with the impression of a reliable partner who takes care of their business.
', "email-marketing.section2-title" => "What we do", "email-marketing.section2-text" => "We will devise email campaigns to generate more inquiries for you. We'll manage your email campaigns in a way that engages your contacts and creates loyal customers.", "email-marketing.section2-box1-title" => "We Plan", "email-marketing.section2-box1-text" => "We will create a detailed plan of who, when, and what to send.", "email-marketing.section2-box2-title" => "We Design", "email-marketing.section2-box2-text" => "We will design and create newsletters to match your brand's visuals.", "email-marketing.section2-box3-title" => "We Create", "email-marketing.section2-box3-text" => "We will write content for your emails that customers will enjoy reading.", "email-marketing.section2-box4-title" => "We Analyse", "email-marketing.section2-box4-text" => "We will systematically measure the results and report them to you.", "email-marketing.cta-title" => "Send newsletters to targeted clients and partners!", "email-marketing.cta-subtitle" => "Contact us for detailed e-mail campaign options for your business.", "email-marketing.cta-button" => "Contact us", "content-marketing.section1-title" => "CONTENT MARKETING", "content-marketing.section1-text" => "You have probably realized that traditional marketing is becoming less efficient every day. As forward-thinking business owners, you know there must be a better way to promote and present your services.
One of the effective approaches is content marketing.
What is it? It's about strategically creating valuable, relevant, and consistent content to attract and retain your desired audience and ultimately drive profits.
In short, the era of selling for the sake of selling is ending. It's now the time for providing information and creating content that helps customers solve their problems.
", "content-marketing.section1-list-title" => "Why is content marketing good?", "content-marketing.section1-list-subtitle" => "Content marketing is excellent for your bottom line, but it's also great for your customers. Three main reasons and advantages for businesses using content marketing are:", "content-marketing.section1-list" => "Today, more and more companies are using content marketing. It's adopted by many renowned global organizations, but it's also embraced by smaller businesses. Why? Because it works!
", "content-marketing.section2-title" => "How to use content marketing", "content-marketing.section2-text" => "Regardless of the marketing tactics you employ, content marketing should be a part of your overall marketing process, not something separate. Quality content is a component of all forms of marketing:", "content-marketing.section2-box1-title" => "Social media", "content-marketing.section2-box1-text" => "Content marketing strategy comes before social media strategy", "content-marketing.section2-box2-title" => "SEO", "content-marketing.section2-box2-text" => "Search engines reward sites that publish high-quality and consistent content", "content-marketing.section2-box3-title" => "PPC (Pay Per Click)", "content-marketing.section2-box3-text" => "For PPC to be effective, you need great content behind the ads you're paying for", "content-marketing.section2-box4-title" => "Content strategy", "content-marketing.section2-box4-text" => "An effective content strategy must be documented", "content-marketing.cta-title" => "Need a high-quality content marketing strategy?", "content-marketing.cta-subtitle" => "Contact us for a solution tailored to your needs.", "content-marketing.cta-button" => "Contact us", "error.title" => "Error", "error.text" => "Page not found", "error.button" => "Back to homepage", "work-process.subtitle" => "Our work process", "work-process.title" => "How we work", "work-process.text" => "After you get in touch with us and express interest in collaborating, we will go through several steps before you achieve the desired results. To fully understand the process of our future collaboration, we have divided it into several key phases:", "work-process.step1-title" => "Do we make a good couple?", "work-process.step1-text" => "Before we get into specific numbers and proposals, we will check if we are a good fit for each other. This doesn't mean that we have preferred clients; it simply means that we want an honest and mutually beneficial relationship. We will have a meeting where we can get to know each other and present our core values. If it aligns, our collaboration will align too.", "work-process.step2-title" => "We tailor our services to your needs", "work-process.step2-text" => "Due to the nature of our business, we can offer individual services as well as service packages. After assessing your needs, we will propose a customized service package. Our goal is to adapt to your business's needs to the fullest possible extent. This way, we avoid wasting unnecessary resources, both for you and for us.", "work-process.step3-title" => "We work as an extension of your business", "work-process.step3-text" => "No marketing agency can better understand a company's purpose than its founders and leaders, but we can provide excellent suggestions and ideas on how that company can be presented. The purpose of our marketing agency is to activate digital communication channels for you as our clients, so you can have more business. We work towards a common goal and work together!", "work-process.step4-title" => "We bring results", "work-process.step4-text" => "The beauty (or curse) of digital marketing is that almost everything is measurable. We constantly monitor our activities and results and report to you about them. This way, you can get a clear picture of the actual state of your business and make informed business decisions.", "contact-us" => "Get in touch with us.", "portfolio-cta.title" => "NEED A MARKETING AGENCY FOR YOUR PROJECT?", "portfolio-cta.text" => "Contact us for a specific offer of digital services.", "portfolio-cta.btn" => "Contact us", "portfolio1.section1.title" => "Asta Yachting – achieving results through strategy", "portfolio1.section1.text" => "Asta Yachting, a company based in Marina Dalmacija, Sukošan, has been operating for over 25 years with its own fleet of more than 50 vessels. As pioneers in yacht chartering in this region, they have been closely following digital marketing trends for quite some time.", "portfolio1.section2.title" => "How we work", "portfolio1.section2.item1.title" => "Client Needs Assessment", "portfolio1.section2.item1.text" => "At the outset, Asta Yachting faced the question of whether to halt marketing campaigns during the pandemic or to continue. Despite the uncertainties, they made the smart decision to keep their advertising activities going, as they had a foundation of consistent investment in advertising.", "portfolio1.section2.item2.title" => "Strategy Research", "portfolio1.section2.item2.text" => "They needed a strategy that would prove to be a key advantage. Given the limited predictions and the unknowns of what to expect, a completely new communication and digital strategy was developed. It was necessary to reassure customers and provide support to both existing and new guests during challenging times.", "portfolio1.section2.item3.title" => "Campaign Creation", "portfolio1.section2.item3.text" => "The advertising strategy for Asta Yachting consisted of fundamental communication about the safety of the Croatian coast. High-quality communication and selected digital channels such as Facebook, Google, email, and the client's website became platforms for building trust with new and existing customers.", "portfolio1.section2.item4.title" => "Campaign Execution", "portfolio1.section2.item4.text" => "By leveraging existing data and targeting potential markets, they achieved a 12% increase in new users. Lead generation from new markets increased by 20%, while paid ads saw a 4.7% increase in performance. Advertising yacht charter services on Google proved to be the most effective in this case.", "portfolio1.section3.title" => "A successful campaign for the client", "portfolio1.section3.text" => "Increased organic search traffic to the website demonstrated the success of the strategy regarding a safe service and destination. They successfully overcame all challenges, further solidifying Asta Yachting's position as pioneers in the charter business. Their business serves as the best example of how a targeted strategy leads to the desired results.", "portfolio2.section1.title" => "Otium Yachts – consistency is the key", "portfolio2.section1.text" => "Otium Yachts, based in Split, is a charter that leverages its experience to provide guests with unique, tailor-made vacations. The company wanted to make its business more exclusive and create a new brand identity.", "portfolio2.section2.title" => "How we work", "portfolio2.section2.item1.title" => "Client Needs Assessment", "portfolio2.section2.item1.text" => "The key challenge for Otium Yachts was how to make their new name stand out among similar competitors. It was concluded that an appropriate campaign was needed to make the brand recognizable while also retaining the attention of its clients.", "portfolio2.section2.item2.title" => "Strategy Research", "portfolio2.section2.item2.text" => "The campaign required a comprehensive digital strategy for social media and high-quality content. Projections were not promising given the newly emerged situation, but confidence in success remained.", "portfolio2.section2.item3.title" => "Campaign Creation", "portfolio2.section2.item3.text" => "A digital content strategy was developed for Otium Yachts, along with ads for Facebook and Instagram. A plan for regular and timely blog posts on the website was established, and video content was also created.", "portfolio2.section2.item4.title" => "Campaign Execution", "portfolio2.section2.item4.text" => "Otium underwent rebranding, and the results became evident shortly after the launch of the new website. There was an increase in website visitors and inquiries sent through the contact form. In the first 9 months, they gained 13,000 users, and Instagram saw a 400% growth rate. The number of leads from new markets increased by 45%, with a monthly engagement rate increase of 5%.", "portfolio2.section3.title" => "A successful campaign for the client", "portfolio2.section3.text" => "Otium Yachts not only sustained its business during the pandemic but also expanded into new markets with the help of our digital strategy and rebranding plan. They stood out with their offerings and secured a stable position in the market. Flexibility and timely responsiveness led to closing the season with results exceeding all expectations. Otium Yachts serves as our best example of what needs to be done, and done well, to succeed.", "portfolio3.section1.title" => "Euronautic – another story about success", "portfolio3.section1.text" => "Euronautic is a renowned nautical company with extensive experience in providing all types of charter management services. With over 70 charter vessels based in Biograd na moru and a new charter base, they faced the challenge brought about by the uncertainty of the upcoming season.", "portfolio3.section2.title" => "How we work", "portfolio3.section2.item1.title" => "Client Needs Assessment", "portfolio3.section2.item1.text" => "The pandemic posed a significant challenge and uncertainty for all charters, and Euronautic recognized the need for expert assistance. They required a campaign plan that would be different and innovative, setting Euronautic apart from others.", "portfolio3.section2.item2.title" => "Strategy Research", "portfolio3.section2.item2.text" => "The campaign plan encompassed several services, demonstrating our understanding of the client's desires and needs. The primary goals were to increase engagement on social media and boost sales, considering the overall market situation.", "portfolio3.section2.item3.title" => "Campaign Creation", "portfolio3.section2.item3.text" => "After analysing all client needs, we developed an advertising strategy on Facebook and Instagram. We established a schedule for regular blog posts on the website and PR articles on portals. We also set up continuous email newsletter delivery with all the latest updates, along with expert posts on LinkedIn.", "portfolio3.section2.item4.title" => "Campaign Execution", "portfolio3.section2.item4.text" => "All deadlines were met, even though it was a time-sensitive campaign. Digital advertising continuity was maintained, and the click-through rate (CTR) increased by 80% in the first 50 days of the campaign. Instagram posts received 95% more likes than before our campaign takeover, and the number of users on social media increased by 42%.", "portfolio3.section3.title" => "A successful campaign for the client", "portfolio3.section3.text" => "All the objectives of our campaign for Euronautic were achieved. The quality of our work and adherence to set deadlines spoke for themselves. The common ground we found with the client and the successful collaboration led to a special level of connection.", ];