Practical tips for better social media marketing – learn how your company can gain visibility, engagement, and growth. Social media is a serious force that is fundamentally changing the way we do business. Brands that know how to use it properly turn an ordinary product or service into a popular and in-demand brand. But amateurs can cost you time and money, and a professional approach is necessary.
If you’ve ever searched for an effective marketing solution and a social media strategy that makes sense, then you’ve surely come across various experts and a pile of “working” tips.
If you’ve come across “solutions” like...:
...then you’ve surely wondered who among them is right?
Honestly, they’re all (somewhat) right. And also wrong.
You know it yourself – there’s no one-size-fits-all solution. Every business is unique, with its own needs and capabilities.
No matter which social media platform you choose, there are proven strategies, and they also depend on your business goals.
Today, social media platforms can boost your brand and bring you success, traffic, and income you couldn’t have imagined until recently.
How? Simple. On social media, you can communicate directly with potential customers and create a community of loyal followers.
If used correctly, social media can turn even a small business into a well-known name on the market.
The only important thing is not to approach it like an amateur. It’s time to switch to professional profile management.
Choosing a platform is a strategy – if you want the right people to see you, you have to know where they are.
It's not most important which platform is popular right now, but where your customers spend their time – and what they want to watch there. Because content without an audience makes no sense.
Many make the mistake of thinking they don’t need to know their audience. But you must know exactly who they are, what they like, what bothers them, and what kind of content they expect.
Each social media platform is unique:
Use the analytics tools available on each social platform (Instagram Analytics, Facebook Insights, TikTok Insights, LinkedIn Analytics or YouTube Studio) to gather information about your audience’s demographics, interests, and habits.
Social media is full of content, and a large percentage of it gets skipped.
The data says:
That means – you have very little time to grab attention and interest your audience. And that’s why your content must be attractive, short, and clear, and immediately communicate your message.
Good content is the kind that triggers a reaction, whether emotion or laughter.
Social media algorithms reward persistence. And they love regular posting.
Posting occasionally when you remember or when there’s a special occasion actually harms your reach and lowers your visibility chances.
That’s why you should:
Your post shouldn’t sound like an automated message or like it was written by AI.
Write as if you’re speaking to someone – a friend or an acquaintance.
Because, for example, if you're sitting with someone for coffee, you wouldn’t pull out a flyer and read from it. In the same way, your post shouldn’t sound robotic.
People love a natural, conversational tone – one that shows there's a real person behind the profile.
And when someone feels like you’re talking to them, not selling to them, the chances of engagement go up.
That means more comments, shares, and clicks – which automatically tells the algorithm that something interesting is happening. And when the algorithm picks up on that, because that’s how the system works, your post gets shown to more people.
Example:
A local fast food place can post a simple question: “What do you prefer – pizza or burgers?” No effects, no special prices. The result? More engagement than any regular post. Why? Because people get involved – tagging friends, commenting, even debating their favorites.
Ask questions. Tell a short story. Show that your business has personality.
Don’t rely only on promotional messages that sound like ads – people aren’t on social media for commercials.
They’re there to be entertained, informed, or to connect with others.
And if they see you as someone offering value, not just products – they’ll remember you. And come back.
With a 2-second attention span on social media – your first impression is everything.
The goal is to have a good photo, interesting frame, or short video that catches someone’s eye in a split second – and keeps them just long enough to pay attention to what you have to say.
Especially on Instagram and Facebook, where visuals are everything. Without striking content, your post can easily go unnoticed, no matter how good the message is.
You don’t need professional photos to stand out. Sometimes a good phone, daylight, and a bit of effort is enough.
For editing and design, we recommend tools like Canva, which offers ready-made templates to make your profile visually consistent and attractive.
Bonus tip:
Add a text element to the image or video. One sentence with a call to action (“Try our new summer drink!”) or information (“This weekend only!”) can double the interest. And of course, always adjust the text and dimensions of your post to the platform you're posting on.
Common mistake:
Using generic stock photos from the first Google search or a free database.
While they may look “neat,” they don’t tell your story. People recognize when a visual is “from a catalog.” Authenticity, even with small imperfections, carries more weight than a perfect image with no personality.
Imagine walking into a store, asking the salesperson a question, and being ignored. You probably wouldn’t buy anything – and you definitely wouldn’t come back.
The same goes for online. When someone sends you a message or comments on a post, they expect a reply. Not just a fast one, but a human one. People today appreciate brands that listen and respond.
Why is it worth it?
Every message is a chance to connect. And even more important, to turn curiosity into a purchase. A quick reply shows that you care. That builds trust. In the digital world, where everything can feel cold and distant, human contact makes a difference.
Bonus tip:
Show who you are and what you’re about in your replies. A short message, emoji, and friendly tone can make someone feel like part of your story. And when a problem or mistake happens, an honest and fast reaction is often worth more than a perfectly written post.
Common mistake:
Ignoring comments because “there’s nothing new to say” or leaving messages unanswered. You’re closing the door on people who’ve already shown interest.
Why do we say this?
Managing social media isn’t “I’ll post something when I get a chance.”
Your social media profiles should work for you, not just exist. And it takes much more than a photo and a caption. You need to create a strategy, build a content calendar, track what performs better, reply to messages, create visuals, and stay up to date with trends. And realistically, you’re already overwhelmed.
What can you do?
Leave part of that load to experts who do it every day.
Our digital marketing agency, Zona Plus, helps clients make their social media presence more meaningful, visible, and consistent.
You’re probably already thinking about how to improve your social media presence.
Sign up for the Zona Plus newsletter and get free tips, examples, and marketing tools delivered regularly.